Your safety

Safety is non-negotiable.

Verified drivers, a fixed group of co-passengers and live tracking on every ride — safety is built into each part of your daily office commute in Bangalore.

Safety at every stage of your commute.

From the people you ride with to what happens after you're dropped off, here's how Flow keeps your office pickup and drop safe.

  1. Before your ride

    Checked before anyone gets in

    • Background-verified drivers

      Every driver passes a police verification check, licence validation and vehicle inspection before joining the Flow network.

    • Fixed co-passengers

      You ride with the same small group every day — not strangers. You know who you're sharing with.

    • Gender-aware pairing

      Our matching algorithm pairs men and women with comfort in mind, and you can ask for a same-gender group.

  2. On the road

    Someone you trust can follow along

    • Live ride tracking

      Your live location is shared with your emergency contact for every ride, so someone you trust can follow your journey.

  3. After every ride

    Every ride is rated

    • Rated and reviewed

      Passengers rate every ride. Drivers who fall below our quality threshold are removed. No exceptions.

Comfortable co-passenger pairing

Paired by us, so every ride feels right.

Flow's matching algorithm takes gender into account when it forms each cab's group, so men and women are paired in a way everyone is comfortable with — every weekday, on the same route.

  1. Tell us your preference

    When you join, choose whether you'd prefer a same-gender group.

  2. We match the group

    Our algorithm pairs co-passengers by route, timing and comfort.

  3. Ride comfortably

    Travel with the same matched group every day.

Reviewed within 1 hour

Report a safety concern

If you experience or witness anything that makes you feel unsafe, contact us immediately. Every report is reviewed within 1 hour.

Early access

Save your seat on your route.

Tell us where to reach you. We'll let you know as soon as Flow opens on your home-to-office corridor.